Category: Services

We take an Information-Based Bargaining approach to negotiation focusing on solid planning, careful listening and attention to signals being sent. Effective negotiation draws on skills and concepts from throughout our practice.

Leading effectively with confidence is woven throughout our work. We emphasize confidence through empowerment of other team members, bringing empathy and being open to vulnerability. Practice and preparation are fundamental ingredients of confidence.

Many challenges for clients don’t fit neatly into the other categories. Often, the challenges involve a blend of issues. We used to refer to this category as “obstacle management,” but no one knew what that meant, except it sounded like a role that would have been useful on the Titanic. …

Opportunity shows up in different forms and contexts, sometimes the result of deliberate work, sometimes unbidden, sometimes masquerading as adversity. We work on developing and recognizing opportunity and applying resources to opportunity to fulfill the individual and enterprise mission.

Effective prioritization is a key component of getting the right work done and done well. Prioritizing effectively takes account not only of capabilities, resources, constraints, time, goals and mission, but of values and motivations. We work on prioritization for individuals and the even greater challenge of prioritization for teams and …

Do individuals and teams know how they fit in and what they are responsible for? How clear is the frontier of responsibility that touches and overlaps with others? More complexity is added with growth, new projects and reorganization. We work on strategies and tools to clarify and coordinate who is …

People working well together is a beautiful thing. When it happens. Team effectiveness is the product of several elements, the mix of which depends on the case. Typically, we will incorporate work in mission and goal-setting, communication, situational awareness, empathy and conflict management. We may even attempt to inject some …

Conflict happens. Within teams, within enterprises, with clients, vendors, stakeholders, regulators and others. We work on strategies and skills around dealing with conflict in a constructive and professional manner that is in keeping with the values and mission of the enterprise.

We work with leaders to understand the what and how of their own motivation, and to address with curiosity and creativity the nuances of motivation in teams and enterprises.